frequently asked questions

...in case you were wondering

do you ship items separately?

We are committed to reducing our carbon footprint! To help reduce costs and materials, your jewelry will be shipped together in one small box, and only an electronic receipt will be provided via email. But we are more than happy to package your jewelry individually and/or provide a paper receipt. Just let us know by emailing us with your order number and request.

What is your return policy?

Returns are accepted within 14 days of receipt. A restocking fee may apply.

How soon do you ship?

Most orders ship out within 3-5 business days, but please allow extra time for custom orders, large orders, international shipping, and holiday peak times.